Big Stone County, MN

big stone lake
Family Services

General Contact Information

340 2nd St NW St
Ortonville, MN 56278

Phone: (320) 839-2555
Fax: (320) 839-3966

Family Services Director: Pam Rud -

It is the mission of Big Stone County Family Service to enhance the quality of life and self-sufficiency of individuals and families in need of financial and social services. We provide advocacy, leadership, planning, and delivery of these services in partnership with local and statewide organizations, both public and private. Our committed staff is dedicated to providing services with respect, compassion and accountability.

The U.S. Department of Agriculture prohibits discrimination against its customers, employees, and applicants for employment on the bases of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by the Department. (Not all prohibited bases will apply to all programs and/or employment activities.)

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at complaint form, at any USDA office, or call (866) 632-9992 to request a form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at

Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339; or (800) 845-6136 (Spanish).

For any other information dealing with Supplemental Nutrition Assistance Program (SNAP) issues, persons should either contact the USDA SNAP Hotline Number at (800) 221-5689, which is also in Spanish or call the State Information/Hotline Number found online at the HotLines Page.

USDA is an equal opportunity provider and employer.